St. Joseph’s Hospital and Bethesda Health realize annual benefits of $11.6 million and $11 million in less than two years “Bethesda and St. Joseph’s validate the blueprint for rapid time-to-value in every metric that matters to hospitals, putting them in the healthiest operational and financial positions to provide the best care for their communities.” Read … Continue reading
“The hub-and-spoke care progression system has revolutionized our operations. For 10 years, I had at least 20 patients holding in the ED. I don’t have that problem anymore. In 2015, we had an estimated loss of $11 million in outpatient surgery revenue because we were always at capacity. That has been completely reversed in 2016.” … Continue reading
In this podcast, Samantha Platzke, CFO and SVP of Systems Performance for podcast sponsor Care Logistics, helps us understand how the role of the hospital CFO has evolved, and what the modern CFO can do to contribute to exceptional financial performance. Platzke, who served for many years as a hospital financial and operational executive leader, discusses … Continue reading
Some terrific profiles of 15 hospitals and health systems in this Becker’s article that were able to save millions of dollars through partnerships, data gathering and new operational programs. Profiles include Care Logistics partner hospitals Bethesda Health, Mercy Medical Center and St. Joseph’s, all of which have adopted the hub-and-spoke patient care progression model. From the article: … Continue reading
Mark Graban literally wrote the book on Lean in Hospitals, He’s a consultant, an author and he publishes the popular website leanblog.org. He’s been fighting the good fight for many years to encourage healthcare providers to understand and adopt Lean discipline for superior patient care and hospital operations. In this podcast Mark helps us understand what the … Continue reading
In this short video, Dr. Donovan Kendrick, CMO at Baptist Health, and Dr. Scott Wolf, President and CMO at Mercy Medical Center, talk about the secret to effective operational rounding and how it improves physician engagement, patient satisfaction and care quality. Both doctors emphasize how purposeful weekly executive rounding encourages collaboration, communication and empowerment of everyone … Continue reading
We get many questions about the benchmarks of efficiency in hospital operations and throughput. Someone posed these questions in a recent LinkedIn discussion thread: “What is/are your suggested set of throughput metrics? What is the data expression of throughput?” I thought the answer was worth repeating here: The obvious starting metric is acute length of … Continue reading
by Karl Straub, president of Care Logistics. Originally appeared in The Health Care Blog. The path to consistent, quality patient care progression sounds simple enough: Set and meet accurate length of stay targets based on appropriate DRGs—begin with an end in mind and proactively manage toward that end. Focus unit care teams on clear, appropriate … Continue reading
Dr. Sanchayeeta Mitra is fascinated by systems. She’s not just a top surgeon, she’s also an engineer. She recognizes that breakdowns in care delivery are often caused by poor processes, and not the effort of the caregivers. She is also the physician editor for The Health Care Blog and she’s definitely someone Who Cares. In this podcast, … Continue reading
Brittney Wilson, known to many as The Nerdy Nurse, is a nurse, a devoted technology advocate, an author, and highly influential social media personality. On her popular website TheNerdyNurse.com, she recently explored the question “What Can Healthcare Learn from Toyota?” In this episode of the Who Cares? Hospital Talk podcast, she shares more about how the lessons … Continue reading
Care Milestones 